Due to the reproducible nature of our products, all sales are final. If products are damaged when received, replacements will be sent at no cost after the damaged product is returned. LRI must be notified within 3 business days of UPS delivery.
Illinois Department of Revenue requires that 10% sales tax be added to all orders shipped within Illinois. Tax exempt organizations must provide an Illinois tax-exempt number when placing an order. LRI is required to have a copy of organization’s Illinois tax exempt certificate on file. If we do not have your organization’s certificate on file we will request a copy before your order is processed. Illinois tax regulations prohibit the use of an organization tax exempt number for personal purchases. Customers providing a tax-exempt number assume all responsibility for proper and correct usage of their organization’s tax-exempt status.